RETURNS & EXCHANGES
Can I return or exchange my order?
We gladly accept returns or exchanges. Any product of $169.99+ is eligible for FREE 1-time return or exchange within 30 days of original delivery date, within the Continental United States. Once the label has been created you will have 14 days to drop it off in order to receive a refund before the label expires.
INITIATE A RETURN HERE
Email support@muslincomfort.com if you have any questions.
Customers outside the Continental United States, are responsible for any return or exchange shipping costs, excluding defect or seller error. When you are purchasing a return label, be sure to select a return shipping method with tracking information. We are not responsible for returns lost in transit that do not have tracking information. Email support@muslincomfort.com to initiate a return.
All items must be returned in original condition, normal wear & tear excepted.
Is there a warranty on your products?
We do not offer warranties or guarantees. However, if your item has a defect that is not due to improper use, email us at support@muslincomfort.com within your 30-day return window.
What kinds of issues aren’t covered?
We don’t cover the following:
Normal wear and tear
Improper use or damage (including from pets or children)
Stains, burns, or discoloration caused by the user
Minor imperfections due to household use
What if my package was lost or misdelivered?
If your package shows as delivered but is missing, we recommend checking with your neighbors or delivery carrier. Unfortunately, we can’t be responsible for packages marked as delivered to the correct address or lost due to an incorrect address provided at checkout.
Still need help?
We’re always happy to assist—reach out to support@muslincomfort.com with any questions or concerns.
Are any items final sale?
Yes. The following items are FINAL SALE and cannot be returned or exchanged:
“Perfectly Imperfect” items
Overstock and clearance items
“Going, Going, Gone” items
Goodbye Sale Items
Free gifts
Be sure to check individual product listings for final sale or clearance notices, as some exclusions may apply.
ABOUT MUSLIN COMFORT
What Is Muslin Cotton?
Did you know that muslin (pronounced “muhz·luhn”) fabric dates back to 1298 CE, when Marco Polo described the cloth in his book The Travels?! Due to muslin fabric's unique breathable weave and durability in layers, it used to be considered a luxury fabric as highly prized as silk!
Muslin cotton is a breathable, durable cotton fabric that's fibers are separated and woven in an wider pattern than other fabrics. Think gauze! Gauze is an example of 1 layer muslin cotton. However it is not soft.
At Muslin Comfort, we use OEKO-Tex certified 100% pure cotton muslin (no polyester fillers!) that is put through multiple enzyme washes to achieve its super soft feel that keeps getting softer with every wash. Because of the unique weave and layers, it is super durable & naturally allows your body to temperature regulate itself.
Muslin comfort’s adult 365 Blanket allows your body to breathe and does not trap body heat the way competitors’ synthetic fabric blankets do. MC’s bedding will magically help you achieve the perfect night’s sleep, regardless of if you are a hot or a cold sleeper.
How Do I Wash My Muslin Products?
Each product from our Muslin Cotton Bedding and Bath Collection can be machine washed and dried on “ normal”. Individual products outside of these collections may have other washing instructs on their attached tag.
We do not recommend using any fabric softeners, dryer sheets or chemical-based laundry detergent. We have found that crazy things occur when using these toxic chemicals on the cotton, such as fabric getting stiff/rough and it seems as though the chemicals literally eat the cotton.
We use & recommend Bio Brite, our specially formulated non-toxic laundry detergent, and all-natural wool dryer balls!
Laundry Tip: Clip corners together and make a blanket taco for maximum drying efficiency.
The best part? Your muslin products gets softer with every wash.
Do you offer discounts for healthcare workers, teachers, or military personnel?
Yes! As a special thank you, we offer a 15% discount to the following verified individuals:
Medical professionals
First responders
Nurses
Military members
Teachers
Just email us at support@muslincomfort.com to receive your exclusive discount code. We appreciate all that you do!
Do you have a competitor trade-in program?
Our limited-time Competitor Trade-In Program allows new customers within the Continental United States an opportunity to potentially trade-in a competitors’ muslin cotton bedding blanket in exchange for one of Muslin Comfort’s comparable bed blankets. After approval, participant will be eligible to receive a comparable MC Blanket - after trade-in and payment of shipping costs (usually around $15).
To qualify:
1. Participant must be a new customer, without an established customer history.
2. Provide a brief explanation of why they wish to trade-in.
3. The competitor trade-in blanket must be in good condition.
This program is designed to encourage new customers to experience Muslin Comfort’s top-shelf quality and comfort of our bed blankets, while also obtaining competitors products for independent testing and evaluation for a big transparency reveal!!
For trade-in contact support@muslincomfort.com!
What does OEKO-TEX® STANDARD 100 certified mean?
If a product carries the OEKO-TEX® STANDARD 100 label, it means every component—from fabric to thread to buttons—has been independently tested for harmful substances and is certified to be safe for human health.
This testing is done by OEKO-TEX® partner institutes using a strict, science-based criteria catalog that goes beyond national and international standards. The criteria are updated at least once a year to reflect the latest research and regulations, so you can feel confident that you're bringing home something that’s truly safe for you and your family.
Why does my blanket have a thread that looks pulled or out of place? Is it a defect?
Great question! Because our blankets are made from a handcrafted, loose weave, it’s completely normal to occasionally notice a thread that looks out of alignment. This is not a defect or a snag like you might see on a sweater or sweatshirt where the damage is permanent.
Instead, what you're seeing is a single thread that’s temporarily out of place—a natural characteristic of this breathable, airy weave. Once the blanket is washed or gently adjusted, the thread will typically settle right back into alignment.
We know it might look a little off at first, but we promise: this is just part of the charm of the fabric, and it won’t affect the quality or performance of your blanket in any way.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at support@muslincomfort.com or use the form below!