Returns & Exchanges
We gladly provide free returns and exchanges!
- Your product is eligible for a one-time return or exchange if you are within 30 days of your original delivery date. Simply click here to start your free return or exchange!
- For customers within the continental United States: We provide a prepaid return label at no cost.
- For customers outside the continental United States: Unfortunately we do not provide a prepaid return label, or pay for the cost of return shipping. You may return it with the carrier of your choice. When you are purchasing a return label, please ensure to select a return shipping method with tracking information. We are not responsible for returns lost in transit that do not have tracking information.
- Please note: "LESS THAN PERFECT" items are Final Sale only and are not eligible for return or exchange.
We are not responsible for the following:
- Packages shipped to the correct address and shown as properly delivered by the carrier (UPS, USPS, DHL, etc).
- Lost, misplaced, or incorrectly delivered packages if the address provided by the customer is incorrect.
Covered Defects:
Manufacturing defects may be covered after the 30-day return policy on a case-by-case basis. If you think your product has damage or a defect that was not the result of improper use, please send us a message here.
Problems and issues that result from normal wear and tear or improper use are not covered. This includes but is not limited to:
Problems and issues that result from normal wear and tear or improper use are not covered. This includes but is not limited to:
- Normal wear and tear.
- Any improper use of the comforter.
- Minor imperfections such as slight cosmetic flaws.
- Stains, tears, burns, and discoloration that occur over time and/or are caused by the user.
- Damage caused by animals or children.