We gladly provide free returns and exchanges!

• Your product is eligible for a one-time return or exchange if you are within 30 days of your original delivery date. Simply click here to start your free return or exchange!
• For customers within the continental United States: We provide a prepaid return label at no cost.
• For customers outside the continental United States: Unfortunately we do not provide a prepaid return label, or pay for the cost of return shipping. You may return it with the carrier of your choice. When you are purchasing a return label, please ensure to select a return shipping method with tracking information. We are not responsible for returns lost in transit that do not have tracking information.
• Please note: "PERFECTLY IMPERFECT" items are Final Sale only and are not eligible for return or exchange.

We are not responsible for the following:

• Packages shipped to the correct address and shown as properly delivered by the carrier (UPS, USPS, DHL, etc).
• Lost, misplaced, or incorrectly delivered packages if the address provided by the customer is incorrect.
• Extraordinary circumstances, such as your neighbors dog eating your blanket. (Yes, a customer claimed this happened!)

Covered Defects:

Manufacturing defects may be covered after the 30-day return policy on a case-by-case basis. If you think your product has damage or a defect that was not the result of improper use, please send us a message here.

Problems and issues that result from normal wear and tear or improper use are not covered. This includes but is not limited to:

1. Normal wear and tear.
2. Any improper use of the comforter.
3. Minor imperfections such as slight cosmetic flaws.
4. Stains, tears, burns, and discoloration that occur over time and/or are caused by the user.
5. Damage caused by animals or children.