Frequently Asked Questions

What is muslin cotton?

Did you know that muslin (pronounced “muhz·lin”) is a cotton fabric dates back to 1298 CE, when Marco Polo described the cloth in his book The Travels?! In fact, it used to be considered a luxury fabric as highly prized as silk, due to muslin fabric's unique breathable weave and durability in layers. 

Muslin cotton weave is like gauze. Gauze is an example of 1 ply non-densely woven muslin cotton. However it is not soft. 

Muslin Comfort uses 100% pure OEKO-TEX certified combed (aka long staple/fiber for durability) cotton (no polyester fillers!) that is woven in the classic the muslin style and put through proprietary softening mineral washes to achieve ultimate softness, breathability, and durability. For additional durability and to prevent snags or pulls, Muslin Comfort uses multiple layers of compacted combed cotton yarn woven in the densest muslin weave (aka thread count) capable of being manufactured. 

Muslin Comfort’s signature 365 Blanket  - comprised of 8 comforting layers of pure muslin cotton - allows your body to breathe and does not trap body heat the way competitors’ synthetic fabric and "high thread count" bedding do. MC’s bedding will magically help you achieve the perfect night’s sleep, regardless of if you are a hot or a cold sleeper, because the natural fabric and weave allow your own body to breathe thereby creating each individual's perfect sleeping temperature 365 days of the year!

How can I contact you if I have a question?

To speak with a Muslin Comfort team member, please contact us at support@muslincomfort.com. Please note that our customer service angel, Laura, is given the weekends off and will reply in a timely manner M-F.

If you have not received a timely response, please double check your spam folder. 

What are the washing instructions for my Muslin Comfort products?

Each product from our Muslin Cotton Collection can be machine washed and dried on normal. 

We do not recommend using any fabric softener or detergent with toxic chemicals. We have found that crazy things occur when using chemicals on the cotton such as fabric getting stiff/rough and it seems as though the chemicals literally eat the cotton. 

We do recommend washing your Muslin Comfort pieces in our specially formulated detergent Bio Brite and wool dryer balls

The best part? Your muslin blanket gets softer with every wash.

Is there a warranty?

We offer a 30-day guarantee return policy on all our Muslin Comfort products. Sleep with your muslin blanket for up to 30 nights and if you don’t fall in love with it, we’ll issue you a hassle-free return! 

What is your return policy?

We gladly accept returns and cancellations. Contact us within 30 days of delivery and to initiate your return. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Contact us at support@muslincomfort.com

When will my order ship?

We process each order within 1-2 business days from when your order is placed. If your order contains a pre-order item, please note your entire order will be delayed until the pre-order item arrives. If you would like to inquire about split shipping your order for an additional shipping charge you may do so at support@muslincomfort.com.  We do not ship on weekends or US National Holidays. Additionally, orders placed after 12pm PST on Friday will not be processed until Monday morning.

Each package is shipped with FedEx Ground unless a priority method is selected. Shipping is free on orders over $150.

Buyers are responsible for their own country's custom duty taxes.

When can I expect to receive my order?

FedEx Ground typically takes 3-5 business days depending on your location. Each package is shipped with FedEx Ground unless a priority method is selected.

Please note, that we are not responsible for shipping delays after the package has left our facility. 

We do not ship on weekends or US National Holidays.

How can I track my order once it has shipped?

You’ll receive a confirmation email about your order with complete details and tracking information. We’ll also send you updates on the progress of your order.

Do you ship internationally?

Yes, we ship to Canada, Australia, Poland, Switzerland, and the United Kingdom.

Is a signature required upon delivery?

No, a signature is not required upon delivery of your muslin cotton products unless it is requested by Muslin Comfort due to prior failed delivery attempts. 

Is your website secure?

Yes, the Muslin Comfort website uses the latest security technology to ensure your data is protected. View our Privacy Policy for more detail on how we protect your information.

Which payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, PayPal, Venmo, Google Pay, Apple Pay, + Shop Pay. 

Have additional questions?