Frequently Asked Questions
What is muslin cotton?
Did you know that muslin (pronounced “muhz·luhn”) fabric dates back to 1298 CE, when Marco Polo described the cloth in his book The Travels?! Due to muslin fabric's unique breathable weave and durability in layers, it used to be considered a luxury fabric as highly prized as silk!
Muslin cotton is a breathable, durable cotton fabric that's fibers are separated and woven in an wider pattern than other fabrics. Think gauze! Gauze is an example of 1 layer muslin cotton. However it is not soft.
At Muslin Comfort, we use OEKO-Tex certified 100% pure cotton muslin (no polyester fillers!) that is put through multiple enzyme washes to achieve its super soft feel that keeps getting softer with every wash. Because of the unique weave and layers, it is super durable & naturally allows your body to temperature regulate itself.
Muslin comfort’s adult 365 Blanket allows your body to breathe and does not trap body heat the way competitors’ synthetic fabric blankets do. MC’s bedding will magically help you achieve the perfect night’s sleep, regardless of if you are a hot or a cold sleeper.
How can I contact you if I have a question?
To speak with a Muslin Comfort team member, please contact us at firstname.lastname@example.org. Please note that our customer service angel, Laura, is given the weekends off and will reply in a timely manner M-F.
If you have not received a timely response, please double check your spam folder.
What are the washing instructions for my Muslin Comfort products?
Each product from our Muslin Cotton Collection can be machine washed and dried on normal.
We do not recommend using any fabric softener or detergent with toxic chemicals. We have found that crazy things occur when using chemicals on the cotton such as fabric getting stiff/rough and it seems as though the chemicals literally eat the cotton.
The best part? Your muslin blanket gets softer with every wash.
Is there a warranty?
We offer a 30-day guarantee return policy on all our Muslin Comfort products. Sleep with your muslin blanket for up to 30 nights and if you don’t fall in love with it, we’ll issue you a hassle-free return!
What is your return policy?
We gladly accept returns and cancellations. Contact us within 30 days of delivery and to initiate your return. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Contact us at email@example.com
When will my order ship?
We process each order within 1-2 business days from when your order is placed. If your order contains a pre-order item, please note your entire order will be delayed until the pre-order item arrives. If you would like to inquire about split shipping your order for an additional shipping charge you may do so at firstname.lastname@example.org. We do not ship on weekends or US National Holidays. Additionally, orders placed after 12pm PST on Friday will not be processed until Monday morning.
Each package is shipped with FedEx Ground unless a priority method is selected. Shipping is free on orders over $150.
Buyers are responsible for their own country's custom duty taxes.
When can I expect to receive my order?
FedEx Ground typically takes 3-5 business days depending on your location. Each package is shipped with FedEx Ground unless a priority method is selected.
Please note, that we are not responsible for shipping delays after the package has left our facility.
We do not ship on weekends or US National Holidays.
How can I track my order once it has shipped?
You’ll receive a confirmation email about your order with complete details and tracking information. We’ll also send you updates on the progress of your order.
Do you ship internationally?
Yes, we ship to Canada, Australia, Poland, Switzerland, and the United Kingdom.
Is a signature required upon delivery?
No, a signature is not required upon delivery of your muslin cotton products unless it is requested by Muslin Comfort due to prior failed delivery attempts.
Is your website secure?
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Venmo, Google Pay, Apple Pay, + Shop Pay.